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24/7 Taxi Dispatch & Call Center for Fleets & Operators

Reliable booking intake, fast driver dispatch, and full back-office support — so your fleet never misses a ride.

We handle calls. You drive growth.

Our dedicated team provides inbound call answering, booking management, and taxi dispatch solutions for cab operators, ride-hailing services, and transport fleets. Using your scripts and dispatch system, we capture bookings quickly, assign drivers, and keep passengers updated in real time.

Our Services

24/7 Call Answering

Live agents handle bookings, cancellations, and enquiries — available around the clock.

Dispatch & Booking Management

Efficiently assign nearest drivers, manage ETAs, and send passenger updates instantly.

Back-Office & Reporting

Reconciliation, payouts, invoicing, and reports to support smarter decisions.

NEMT & Specialized Transport

Support for non-emergency medical trips and scheduled medical appointments.

Compliance & Security

Privacy-focused processes, secure recordings, and encrypted data transfers.

How It Works

1. Onboarding

Connect your dispatch system, configure scripts, and set SLAs.

2. Call Handling

We capture booking details, confirm fares, and verify passenger info.

3. Dispatch

Assign rides, notify passengers, and monitor trip completion.

Dispatch Softwares Affiliation;

Trusted integrations powering our taxi & private hire dispatch operations.

Autocab Logo
Data Master Logo
Cab 9 Logo
InfoCabs Logo
Cab Treasure Logo
TaxiCaller Logo
Datamaster Logo
Sherlock Logo
CAB Logo
£

Fixed Price Per Hour Per Agent

No extra charges apart from the actual hours assigned per month. Transparent pricing with no hidden fees or agendas.

Qualified & Trained Operators

Experienced and trained dispatch & call center operators with excellent attendance and quality-focused performance.

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24/7 Coverage & Attendance

Round-the-clock staff available to cover any operational needs, supported by backup agents and IT support on standby 24/7.